PRIVACY POLICY
Fantasy Skin Care South Africa is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with South African data protection laws, including the Protection of Personal Information Act (POPIA).
- Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (note: we do not store credit card information)
- Purchase history
- Any communication sent to us via email, messaging apps, or website forms
- How We Use Your Information
We collect and use your personal information to:
- Process and fulfil your orders
- Communicate with you regarding your order, delivery, or customer service queries
- Send updates, promotional offers, or newsletters (if you have opted in)
- Improve our products, website, and customer service
- Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Courier and logistics companies to deliver your order
- Payment service providers to process transactions
- Service providers assisting us in running our business, under strict confidentiality
- Data Security
We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
- Your Rights
In accordance with POPIA, you have the right to:
- Request access to the personal information we hold about you
- Correct or update your personal information
- Withdraw consent for direct marketing communications
- Request deletion of your data (subject to legal and record-keeping obligations)
- Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, although this may affect website functionality.
- Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Any updates will be posted on our website, and continued use of our services constitutes acceptance of such changes.
- Contact Information
If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at: